About Membership
To become a member of our store, simply visit our Membership Services page and fill in the required fields.
It is essential that you provide accurate and complete information to avoid any communication or delivery issues.
Please ensure all details are filled out carefully to ensure the timely and proper delivery of our products and services.
Becoming a member is a quick and straightforward process.
Membership does not place you under any obligation. However, please read the Sales Agreement carefully before making any purchases.
You have the right to cancel your membership at any time.
Membership Cancellation
Members may cancel their membership at any time. Once your membership is terminated, all association with our website will be discontinued.
To cancel your membership, please log in and submit your request via the Contact Information page.
Membership can not be canceled in the following cases:
If fewer than 60 days have passed since your last order.
If the cancellation request is made from an email address not associated with the account.
If the member cannot be reached using the registered contact information.
Membership may be canceled by us in the following cases:
If the member sends or posts offensive, immoral, or inappropriate content.
If fraudulent activity is attempted.
If there is an attempt to harm the system or damage the reputation of Olivvi brand.
Member Security
All necessary security measures have been taken on our platform to protect our members. In addition to these, you are also responsible for the confidentiality of your account information.
Do not share your login credentials with anyone, and avoid accessing the system from public or insecure devices.
Alternative Addresses
During the checkout process, members can provide an alternative delivery address in addition to their registered address.
This option is especially useful for sending gifts to others or receiving orders at a temporary location — such as when working from a different office or staying at a summer residence.
You may also enter a separate address if you want your invoice to be sent to you while the product is delivered elsewhere.
Product Reviews
Each member has the option to write reviews for products. Sharing your experience and insights with others enhances the shopping experience and fosters informed decision-making.
Customer reviews should be fair and based on personal experience, contributing to a more conscious shopping environment.
When writing reviews, please adhere to basic standards of decency and respect both other users and the product manufacturers.
Reviews are subject to moderation and may be removed if deemed inappropriate.
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