Once your order is confirmed and payment is approved by the bank, it will be dispatched within 3 business days (Monday to Friday). Delivery times may vary depending on the distance between the delivery address and Kayalar Agricultural, in general, shipping companies deliver within 1 to 3 business days.
Please note that delivery timelines for custom-made products may differ depending on the production schedule. Specific delivery details and estimated shipping times for such items are indicated on their respective product pages.
In the rare event of a delay or issue originating from our side, you will be notified using the contact information provided in your membership profile. Therefore, it is essential that your account information is accurate and up to date.
No deliveries are made on national holidays or during public festivities.
All products you purchase will be delivered to you by our contracted courier services with assurance. Once your order is placed, a confirmation email will be sent to you.
If any of the selected items are out of stock, you will be informed by email, along with the expected restock date.
Olivvi.com.tr is an online shopping platform, which allows multiple users to make purchases simultaneously. Although rare, it is possible for two customers to order the same item at the same time, potentially depleting our available stock.
In such cases, if the product you purchased is no longer in stock despite your payment being completed, you will be subject to a waiting period of no less than 4 (four) and no more than 30 (thirty) days.
If the product cannot be delivered within this period, your payment will be fully refunded.
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